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Friction Score

One number.
Your team's full health.

The Friction Score is a single 0–100 metric that reflects how much engineering friction your team is carrying right now. It's computed from real signals — CI failures, stale PRs, deployment issues, flaky tests — and updates in real time.

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Deviera friction score component showing a score of 38 (Moderate) with signal breakdown
The Friction Score widget on your dashboard — live score, severity breakdown, and trend.

Current Friction Score

38Moderate

Lower is better · 0 = no friction, 100 = critical

2

Critical signals

5

High signals

8

Medium signals

What's measured

Five signal types, each weighted by impact. Computed over the last 7 days.

CI failure on main · failed deployCritical — ×4A red main branch or a failed deployment blocks everyone. These push the score up hardest.Stale PRs · CI failure off main · changes requestedHigh — ×2Work that is stuck waiting on someone. Slows delivery without stopping it outright.PRs opened · issues opened · oversized PRsMedium — ×1Normal delivery activity worth tracking, but not friction on its own.Pushes · approvals · TODO commitsLow — ×0Routine events add nothing to the numerator — but they do count toward the total, so healthy activity actively pulls your score down.Normalised by total signalsRolling 7 daysThe weighted sum is divided by every signal in the window, so the score measures severity mix — not how busy you are.

Score ranges

What each range means for your team.

0–25
Healthy

Team is shipping cleanly. Keep it up.

25–50
Moderate

Some friction present. Worth addressing soon.

50–75
Stressed

Friction is slowing the team. Act now.

75–100
Critical

Engineering is under heavy load. Immediate action needed.

Deviera value dashboard showing friction score trending down over 30 days with ROI metrics
Value Dashboard — watch your score drop week over week as Deviera resolves friction automatically.

Why measure friction as a single score

Engineering teams can feel when something is off — releases drag, reviews pile up, the same test fails on and off — but feelings are hard to act on and harder to bring to a planning meeting. The Friction Score turns that intuition into one objective number, so you can see at a glance whether this week is better or worse than last, and have a concrete metric to rally the team around.

Because the score is severity-weighted and based on a rolling window, it reacts quickly to genuine problems and recovers as they are resolved — it is not a vanity number that only ever climbs. Pair it with Deviera’s automations and the score becomes a feedback loop: friction is detected, routed, and resolved, and the number you are watching drops as a direct result.

Trend over time

Watch your score drop as Deviera helps your team resolve friction patterns one by one.

Triggers automations

A rising score can automatically trigger new automation rules — escalate, notify, or create issues.

Weekly health report

Get a weekly email summarising your score, top signals, and time saved. Share it with leadership.

Is your team carrying friction you can't see?

Connect GitHub in 5 minutes. Your Friction Score updates in real time — watch it drop as Deviera routes and resolves the issues dragging it up.

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Frequently asked questions

Related resources

BlogWhat is engineering friction — and why most teams can't measure itBlogThe stale PR problem: why code review bottlenecks compound silentlyBlogPR review time benchmarks: what good looks like at 10, 50, and 500 engineersBlogThe 4 engineering velocity metrics that actually predict shipping pace